City of Jackson information services. Call for resources and referrals for city services, i.e. tree limb trimming, potholes, traffic lights, and signs, sewers, etc.

The 311 Action Line is the single point of contact for all non-emergency City service requests. The “3-1-1” initiative strives to help City agencies provide efficient service delivery by allowing them to focus on their core missions, manage workloads efficiently, provide insight into the needs of residents, and measure how well services are delivered.

The City of Jackson Service Center provides an avenue for Jackson residents to submit a request for City Services. The Service Center is the single point of contact for requesting all non-emergency City services and is available to residents, City businesses, and visitors.

Dial 3-1-1 for non-emergency City services or create a user profile or login here to file a service request online to report the following:

Street Repair & Resurfacing Issue Sewer Issue Drainage Issue Garbage, Trash & Recycling Issue Abandoned/Neglected Property Issue Traffic Signs & Signals Issue Police & Animal Control Issue Zoning Issue Parks & Recreation Issue Vehicle Complaint Miscellaneous Issue